Effective Date: July 9, 2026
Thank you for shopping with Artivest. We are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through artivest.shop.
Currently, Artivest ships within the United States only.
At this time, we do not offer international shipping. If we expand our shipping destinations in the future, this Shipping Policy will be updated accordingly.
We are pleased to offer FREE Standard Shipping on all orders delivered within the United States.
There are no hidden shipping charges or minimum purchase requirements unless otherwise stated during special promotions or limited-time offers.
Order Cut-Off Time: 5:00 PM (EST), Monday through Friday
Processing Time: 1–3 business days
Orders placed after the daily cut-off time, on weekends, or on public holidays will begin processing on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
After your order has been dispatched, the estimated delivery time is:
Delivery times are estimates only and may vary depending on your location, carrier operations, weather conditions, peak shipping periods, or other unforeseen circumstances beyond our control.
Once your order has shipped, we will send you a confirmation email that includes:
Please allow up to 24 hours for tracking information to become available within the carrier’s tracking system.
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error after placing your order, please contact us immediately at info@artivest.shop.
If your order has not yet entered processing, we will do our best to update the shipping address. Once an order has been shipped, we are unable to make changes to the delivery address.
Although we work hard to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including:
We appreciate your patience and understanding should any delays occur.
If your package arrives damaged, please contact us within 48 hours of delivery.
To help us resolve the issue as quickly as possible, please provide:
After reviewing your claim, we will determine the appropriate resolution, which may include a replacement or refund.
If your tracking information has not been updated for an extended period or your package appears to be lost during transit, please contact our customer support team.
We will work with the shipping carrier to investigate the shipment and assist in resolving the issue.
If your tracking status shows “Delivered” but you cannot locate your package, we recommend:
While Artivest cannot guarantee reimbursement for packages marked as delivered by the shipping carrier, we will gladly assist you in filing a shipping claim whenever possible.
If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team.
Business Name: Artivest
Website: artivest.shop
Email: info@artivest.shop
Business Address: 1690 DETROIT AVE 1, Concord, CA 94520, United States